Support
Ultravioleta is built by one person. If something is broken, unclear, or you have an idea — just email me.
fredrik@department.seGame won't open or crashes
Restart your device. If it still happens, email me with your device model and iOS version — I'll fix it.
Multiplayer invite link doesn't work
The other player needs the app installed on the same platform. Links expire after a short while if no one joins. Just generate a new one.
Lost progress / score
Progress is saved locally on your device. Reinstalling the app clears it. I don't have a server-side backup — sorry.
Refunds
Refunds are handled by Apple and Google. Open the App Store or Play Store purchase history and request directly there.